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Register of private health insurers

The institutions listed below are regulated by APRA in accordance with the Private Health Insurance (Prudential Supervision) Act 2015.

Updated 1 March 2024

Restricted Membership Insurer
Registered NameACA Health Benefits Fund Limited
Restriction

(a) A person who is, or was, an employee of:

        (i) an incorporated entity that is affiliated with the Seventh-day Adventist Church in Australia;

        (ii) Avondale College Foundation;

        (iii) Karalundi Aboriginal Education Centre;

        (iv) Mirriwinni Gardens Aboriginal Centre; or

        (v) Sydney Adventist Hospital Foundation.

(b) A person who is, or was, a Local Church Officer of any Seventh-Day Adventist Church in Australia.

(c) A person who is, or was, a literature evangelist, while distributing for Home Health Education Service.

(d) A person who, by the operation of the Private Health Insurance Act and Rule 6 of the Private Heath Insurance Rules 2007 No 2, is taken to belong to the Restricted Access Group.

(e) A person who is or was a partner, dependant, brother, sister, grandchild or parent of any person mentioned in (a), (b), (c), (d) above.

Address148 Fox Valley Rd (Locked Bag 2014) Wahroonga, NSW 2076
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 368 390
Emailinfo@acahealth.com.au
Web Sitehttp://www.acahealth.com.au
Open Membership Insurer
Registered NameAIA Health Insurance Pty Ltd
AddressLevel 6, 509 St Kilda Road, Melbourne VIC 3004
States in which insurer operatesACT, NSW, NT, QLD, SA, TAS, VIC, WA
Telephone133 242
Web Sitehttps://www.aia.com.au/en/products/health-insurance
Open Membership Insurer
Registered NameAustralian Unity Health Limited
Address271 Spring Street Melbourne, VIC 3000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone13 29 39
From Overseas +61 3 8682 7600
Web Sitehttp://www.australianunity.com.au/health-insurance/
Open Membership Insurer
Registered NameBUPA HI Pty Ltd
AddressLevel 16, 33 Exhibition Street Melbourne, VIC 3000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone134135
From Overseas +61 3 9487 6400
Web Sitehttp://www.bupa.com.au
Open Membership Insurer
Registered NameCBHS Corporate Health Pty Ltd
AddressLevel 16, 6 Hassall Street Parramatta NSW 2150
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 586 462
Emailhelp@cbhscorp.com.au
Web Sitehttp://www.cbhscorporatehealth.com.au
Restricted Membership Insurer
Registered NameCBHS Health Fund Limited
Restriction

1. A person who is, or was, an employee of the Commonwealth Bank Group; and

2. A person who, by the operation of the Private Health Insurance (Registration) Rules is taken to belong to the Restricted Access Group.

“Commonwealth Bank Group” means –

        (a) The Commonwealth Bank of Australia;

        (b) Current subsidiaries (within the meaning of the Act) of the Commonwealth Bank of Australia;

        (c) Each former subsidiary (within the meaning of the Act) of the Commonwealth Bank of Australia; and

        (d) Gateway Bank Ltd.

AddressLevel 16, 6 Hassall Street Parramatta NSW 2150
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 654 123
Emailhelp@cbhs.com.au
Web Sitehttp://www.cbhs.com.au
Open Membership Insurer 
Registered NameCessnock District Health Benefits Fund Limited
Address151-153 Vincent Street Cessnock, NSW 2325
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone02 4990 1385
Email     enquiries@hunterhi.com.au
Web Sitehttps://www.hunterhi.com.au/
Restricted Membership Insurer
Registered NameDefence Health Limited
Restriction

1) Persons who are already insured with the Company immediately before the commencement of the Private Health Insurance (Registration) Rules 2007 (No 2); and

2) Persons who are or were: 

        a) A member of an arm of the Defence Force as referred to in the Defence Act 1903 (Cth); or

        b) An employee of the Department of Defence or an entity which has a reporting obligation to, or is within the portfolio responsibility of, the Minister for Defence or a Minister Assisting such Minister or a Parliamentary Secretary to either Minister (such Department and entities collectively called "the Bodies"); or

        c) An employee of: 

                i) A contractor to any of the Bodies; or

                ii) A prescribed agency (as referred to in the Financial Management and Accountability Act 1997 (Cth)) or a Commonwealth authority or Commonwealth company (as referred to in the Commonwealth Authorities and Companies Act 1997 (Cth)) or other entity, which agency, authority, company or entity supplies goods or services to any of the Bodies; and

3) Who is or was involved in supplying goods or services to any of the Bodies; and

4) Persons who are or become officers or employees (including contractors) of the Company; and

5) The partners and dependent children of Principal Insureds; and

6) The former partners and adult children of Principal Insureds; and

7) The siblings, grandchildren and parents of Principal Insureds; and

8) The partners and dependent children or persons who are the adult children of Principal Insureds; and

9) The partners and dependent children of persons who are the siblings of Principal Insureds. 

AddressLevel 7, 380 St Kilda Road Melbourne, Victoria 3004
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 335 425
From Overseas +61 3 8679 1000
Emailinfo@defencehealth.com.au
Web Sitehttps://defencehealth.com.au/
Restricted Membership Insurer
Registered NameDoctors' Health Fund Pty Ltd, The
Restriction

(a) A person who is part of the restricted access group for Doctors Health Fund Pty Limited as described in Rule 7 of the Private Health Insurance (Registration) Rules 2017 (No 2), being:

        (i) A current or former registered Medical Practitioner;
        (ii) A current or former registered Health Practitioner in one of the following categories:
                (A) Medical;
                (B) Medical radiation (means a person working as a medical radiation practitioner, diagnostic radiographer, medical imaging technologist, radiographer, nuclear medicine scientist, nuclear medicine technologist or radiation therapist);
                (C) Optical;
                (D) Dental, (being a person working as a dentist, dental therapist, dental hygienist, dental prosthetist or oral health therapist);
                (E) Occupational Therapy;
                (F) Physiotherapy;
                (G) Psychology;
        (iii) A person studying to become a practitioner listed in points (i) or (ii), at an Australian educational institution;
        (iv) An overseas qualified doctor who is registered for the AMC exams;
        (v) An employee of a Medical Practitioner or a Health Practitioner or an officer or employee of an incorporated practice of a Medical Practitioner or a Health Practitioner;
        (vi) Employed in any role by a federal or state Australian Medical Association (AMA), or an associated or subsidiary organisation of an AMA;
        (vii) Employed in any role by an association whose members are Medical Practitioners or Health Practitioners;
        (viii) a person who is, or was, an officer or employee (including contractors) of the AMGL Group:
                ‘AMGL Group’ means:
                         (A) AMGL;
                         (B) associated entities of AMGL; and
                         (C) body corporates in which AMGL has a substantial holding, and ‘associated entities’ and ‘substantial holding’ have the same meaning as defined in the Corporations Act 2001 (Cth);
        (ix) A family member of someone who qualifies in any of the above. Family members include:
                (A) Partner,
                (B) Former Partner;
                (C) Dependent;
                (D) Adult children (including spouse or Partner);
                (E) Parents;
                (F) Siblings (including Spouse or partner);
                (G) Nieces and nephews;
                (H) Grandchildren; and

(b) Any other person on whom the Rules or PHI Law may confer eligibility to be a Member.

AddressLevel 6, Darling Park Tower 3, 201 Sussex Street, Sydney NSW 2000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 226 126
Web Sitehttp://www.doctorshealthfund.com.au
 
Open Membership Insurer 
Registered NameGMHBA Limited
AddressLevel 3, 60-72 Moorabool Street, Geelong VIC 3220
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 424 859
Web Sitehttps://www.gmhba.com.au
Open Membership Insurer
Registered NameHBF Health Limited
Address570 Wellington Street Perth, WA 6000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone133 423
From Overseas +61 8 9265 6111
Web Sitehttp://www.hbf.com.au
Open Membership Insurer
Registered NameHealth Care Insurance Ltd
Address25 Cattley Street Burnie, TAS 7320
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone03 6432 1199
1800 804 950
Emailenquiries@hciltd.com.au
Web Sitehttp://www.hciltd.com.au
Open Membership Insurer
Registered NameHealth Insurance Fund of Australia Limited
Address100 Stirling Street Perth, WA 6000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 134 060
From Overseas +61 8 9227 4200
Web Sitehttp://www.hif.com.au
Open Membership Insurer
Registered NameHealth Partners Limited
AddressLevel 3, 101 Pirie St Adelaide, SA 5000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 113 113
Emailask@healthpartners.com.au
Web Sitehttp://www.healthpartners.com.au
Open Membership Insurer
Registered NameHospitals Contribution Fund of Australia Ltd, The
Address403 George St Sydney, NSW 2000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone13 13 34
From overseas +61 2 9290 0100
Emailservice@hcf.com.au
Web Sitehttp://www.hcf.com.au
Open Membership Insurer
Registered NameLatrobe Health Services Limited
Address32-34 Darlimurla Avenue, Newborough VIC 3825
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 362 144
Emailinfo@lhs.com.au
Web Sitehttp://www.latrobehealth.com.au
Open Membership Insurer
Registered NameMedibank Private Limited
AddressLevel 6, 720 Bourke Street Docklands, VIC 3008
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 576 282
From Overseas +613 9862 1095
Web Sitehttp://www.medibank.com.au
Open Membership Insurer
Registered NameMildura District Hospital Fund Ltd
Address79 Deakin Avenue Mildura, VIC 3500
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone03 5023 0269
From Overseas +61 3 5023 0269
Emailmhf@mildurahealthfund.com.au
Web Sitehttps://www.mildurahealthfund.com.au
Open Membership Insurer
Registered NameNational Health Benefits Australia Pty Ltd
AddressThe 'Precinct' Level 6, 10 Herb Elliot Avenue, Sydney Olympic Park NSW 2127
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 148 626
From Overseas +61 2 4224 4384
Emailinfo@onemedifund.com.au
Web Sitehttp://www.onemedifund.com.au
Restricted Membership Insurer
Registered NameNavy Health Ltd
Restriction

1) A person who is, or was, employed;

        a. In the RAN, ARA or RAAF; or

        b. As a civilian employee/civilian contractor with the Department of Defence, Naval Shore establishment, other defence establishment or Public Service employees assigned to, or directly engaged in providing services to, the Department of Defence or the Australian Defence Forces.

2) A person who is, or was, an active member of the RANR, AFAR, and RAAFR.

3) A person who is or was, a member of cadets.

RAN means Royal Australian Navy
ARA means Australian Regular Army
RAAF means Royal Australian Air Force
RANR means Reserve Forces of the Royal Australian Navy
ARAF means Reserve Forces of the Australian Regular Army
RAAFR means Reserve Forces of the Royal Australian Air Force

Address601 Canterbury Road, Surrey Hills, VIC, 3127
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 306 289
Emailquery@navyhealth.com.au
Web Sitehttp://www.navyhealth.com.au
Open Membership Insurer
Registered NameNIB Health Funds Ltd
AddressLevel 5, 22 Honeysuckle Drive Newcastle NSW 2300
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone13 16 42
From Overseas +61 2 9692 4300
Web Sitehttp://www.nib.com.au
Open Membership Insurer
Registered NamePeoplecare Health Limited
AddressCnr Young & Victoria Streets Wollongong, NSW 2500
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 808 690
From Overseas +61 2 4224 4333
Emailinfo@peoplecare.com.au
Web Sitehttp://www.peoplecare.com.au
Open Membership Insurer
Registered NamePhoenix Health Fund Limited
AddressSuite 1, 4 Honeysuckle Drive Newcastle, NSW 2300
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 028 817
Emailenquiries@phoenixhealthfund.com.au
Web Sitehttp://www.phoenixhealthfund.com.au
Restricted Membership Insurer
Registered NamePolice Health Limited
Restriction

C2 Eligibility for Membership

2.1 The following persons are eligible to be Contributors to the Insurer:

(1) A person who was already insured with the Insurer immediately before 12 October 2007.

(2) A person who is, or was, employed in relation to the provision of emergency services.

(3) A person who is, or becomes, an officer or employee (including a contractor) of the Insurer.

(4) A partner or dependent person of a person described under Fund Rules C2 2.1(1), C2 2.1(2) or C2 2.1(3).

(5) A former partner or adult child of a person described under Fund Rules C2 2.1(1), C2 2.1(2) or C2 2.1(3).

(6) A sibling, grandchild or parent of a person described under Fund Rules C2 2.1(1), C2 2.1(2) or C2 2.1(3).

(7) A partner or a dependent child of a person who is the adult child of a person who is described under Fund Rules C2 2.1(1), C2 2.1(2) or C2 2.1(3).

(8) A partner or dependent child of a person who is the sibling or grandchild of a person described under Fund Rules C2 2.1(1), C2 2.1(2) or C2 2.1(3).

Address320 King William Street Adelaide, SA 5000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 603 603
Emailenquiries@policehealth.com.au
Web Sitehttp://www.policehealth.com.au
Open Membership Insurer
Registered NameQueensland Country Health Fund Ltd
Address333 Ross River Road Aitkenvale, QLD 4814
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 813 415
Web Sitehttps://www.queenslandcountry.health/
Restricted Membership Insurer
Registered NameQueensland Teachers' Union Health Fund Limited
Restriction

1. Any person who is, or was, a member of an employee organisation (a Union):

        (a) registered or recognised under the Fair Work (Registered Organisations) Act 2009 (Cth), including under Schedules 1 or 2 of that Act; or

        (b) registered as an organisation, being an association of employees under Chapter 12 of the Industrial Relations Act 1999 (Qld); or(c) registered in another state or territory under similar legislation.

2. A person (other than a teacher) who is, or was at the time, a member of any union and who is, or was, employed by:

        (a) a school or any other educational institution; or

        (b) a university or any other tertiary or further education or training institution; that is, or was at the time, registered or otherwise licensed or approved under any Commonwealth or State legislation.

3. A person who is, or was, an employee of Queensland Teachers’ Union of Employees or Queensland Independent Education Union of Employees and who is, or was at the time, a member of any union.

4. Any person who would qualify under items 2 or 3, where no union coverage exists, or existed at the time, for that person.

5. Any person who pursuant to Rule 7 of the Private Health Insurance (Registration) Rules 2017 No 2 or the Private Health Insurance Act 2007 is eligible to be a member of the Health Benefits Fund.

Address438 Pauls Terrace Fortitude Valley Brisbane, QLD 4006
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 360 701
From Overseas +61 7 3613 5799
Emailenquiries@tuh.com.au
Web Sitehttp://tuh.com.au/
Restricted Membership Insurer
Registered NameReserve Bank Health Society Ltd
Restriction

C2 Eligibility for Membership

C2.1 The following persons are eligible for membership of the RBHS:

        (a) any person who is, or was, an employee of the Reserve Bank of Australia or Note Printing Australia Limited;

        (b) the Partners and Dependants (as defined in Rule B2) of any person described in paragraph (a) of this sub rule.

        (c) the former Partners and adult children of any persons described in Paragraph (a) of this sub rule.

        (d) Any other person deemed to form part of the restricted access group as defined in the Private Health Insurance (Registration) Rules.

C2.2 Subject to these Rules, persons who have retired from the Reserve Bank of Australia or Note Printing Australia Limited employment, or widowed Partners of Members who have died, may be admitted as Members.

“Partner” means a person who is living with the Member as their Partner on a domestic basis whether or not legally married to that other person.

"Dependant" means any child of a Member or child of a Member’s Partner (including an adopted child, foster child, or child for whom the Member or Member’s Partner is a legal guardian) who is:

        (a) under the age of 18 years without a partner; or

        (b) under the age of 25 years without a partner and substantially dependent on the Member or the Member’s Partner where this typically means:

                i. a full-time student at a school, college or university, or a Dependant who has been awarded a traineeship or apprenticeship, or has been issued with a government concession card for use on public transport; or

                ii. a person (such as a part time student or someone that is unemployed) who is receiving an annual income that is below the maximum annual income a person may receive before taxation becomes payable.

        (c) or a person who is defined as a Dependent Child Non Student, for whom an additional premium is paid as noted in section K1 of these Rules.

Address2-12 Young Street Wollongong, NSW 2500
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1800 027 299
Emailinfo@myrbhs.com.au
Web Sitehttp://www.myrbhs.com.au
Open Membership Insurer
Registered NameSt Luke's Medical and Hospital Benefits Association
Address17 The Quadrant Mall Launceston, TAS 7250
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 651 988
Emailgeneral@stlukes.com.au
Web Sitehttp://www.stlukes.com.au
Restricted Membership Insurer
Registered NameTeachers Federation Health Ltd
Restriction

(a). TH is a restricted access insurer, as defined in the PHIPS Act. The persons set out in Rules C2(b) and C2(c) are deemed to be included in TH's restricted access group and are eligible to apply for a policy.

(b). The following persons are Principal Insured:

(i). A person who is, or was, a financial member of the following:

         A. Australian Education Union New South Wales Teachers Federation (NSWTF) Branch;
         B. Australian Education Union or its state or territory branches and unions affiliated to that union;
         C. Independent Education Union of Australia (IEU) or its state or territory branches and unions affiliated to that union;
         D. Institute of Senior Education Administrators NSW;
         E. National Tertiary Education Union;
         F. State School Teachers Union (SSTUWA), or successor organisations.

(ii). A person who is, or was, employed as school administration staff and who is, or was at the time, covered by their appropriate union where one exists.

(iii). A person who is, or was, employed as support staff by a state or territory Department of Education (or like organisation), a state or territory Board of Studies, Teaching and Educational Standards (or like organisation), or successor organisations, and who is, or was at the time, a member of the appropriate union, where one exists.

 

(iv). A person who is, or was, a permanent employee of the following:

         A. Australian Education Union New South Wales Teachers Federation (NSWTF) Branch; or
         B. Teachers Mutual Bank Limited; or
         C. Federation Law; or
         D. Aware Super Pty Ltd; or
         E. An organisation listed in (b)(i) above and who is, or was at the time, a member of their appropriate union, where one                 exists or existed.

(v). A person who is, or was, a student undergoing training who is, or was at the time, a full member of a union listed above in Rule (b)(i).

(vi). A person who:

         A. Is, or was, employed as support staff in a public school or college; or
         B. Is, or was at the time, employed by a state or territory Department of Education (or like organisation) or in TAFE, or                   successor organisations; and
         C. Is, or was at the time, a member of their appropriate union, where one exists or existed.

(vii). A person who was insured with TH immediately before 12 October 2007.

(viii). A person who is, or becomes, an officer or employee of, or a contractor to, Teachers Federation Health Ltd and who is, at the time at which they seek to become insured by Teachers Federation Health Ltd, a financial member of a union, where one exists of which they are eligible to be a member.

(Ix). A person who is, or was, any of the following:

         A. A registered nurse;
         B. An enrolled nurse;
         C. A registered midwife;
         D. A nurse practitioner;
         E. A nurse in mental health services;
         F. A psychiatric nurse;
         G. An assistant in nursing or an assistant in midwifery;
         H. A nursing student undergoing training or student nurse or trainee enrolled nurse in Victoria or Tasmania;
         I. Employees, however described or titled, employed to provide or assist in the provision of nursing care or nursing services
         or both;

and who is, or was, a financial member of the Australian Nursing & Midwifery Federation or a state or territory branch or relevant state union of same (see 1. - 8. following) or a union affiliated to that union, including any successor organisations:

  1. NSW Nurses and Midwives' Association;
  2. Australian Nursing & Midwifery Federation (Victorian Branch);
  3. Queensland Nurses & Midwives Union;
  4. Australian Nursing and Midwifery Federation (SA Branch);
  5. Australian Nursing Federation (WA Branch);
  6. Australian Nursing & Midwifery Federation (ACT Branch);
  7. Australian Nursing & Midwifery Federation (Tasmanian Branch); and
  8. Australian Nursing & Midwifery Federation (NT Branch).

(x). A person who is, or was, an officer of or employed in any of the organisations set out in 1.- 8. above.

 

(c). The following persons may also be Insured Members:

(i). A partner or Dependent Child of a Principal Insured;
(ii). A partner or Dependent Child of a Dependent Non-Student of a Principal Insured;
(iii). A former partner or Dependent Non-Student of a Principal Insured;
(iv). A parent, grandchild or sibling of a Principal Insured;
(v). A partner or a Dependent Child of a sibling or grandchild of a Principal Insured, whether that relationship arises by virtue of blood, marriage or other legal affinity;
(vi). A person who is related to a Principal Insured in the manner contemplated in paragraph 7 (f), (g),

(h) or (i) of the Private Health Insurance (Registration) Rules as amended from time to time; and

(vii). A person who otherwise qualifies under the Private Health Insurance (Registration) Rules as amended from time to time.

 

(d). TH is prohibited from issuing a complying health insurance product  to  a person who does not belong  to the restricted access group set out in Rule C2(b) and C2(c) .

AddressLevel 4, 260 Elizabeth Street Sydney, NSW 2000
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 727 538
From Overseas +61 2 8346 2111
Emailinfo@teachershealth.com.au
Web Sitehttp://www.TeachersHealth.com.au/
Open Membership Insurer 
Registered NameWestfund Limited
Address59 Read Avenue Lithgow, NSW 2790
States in which insurer operatesACT, NSW, QLD, SA, TAS, VIC, WA, NT
Telephone1300 937 838
Emailenquiries@westfund.com.au
Web Sitehttp://www.westfund.com.au

 

Significant financial institutions

View a list of significant financial institutions, which are defined in Prudential Standard HPS 001 Definitions.