Accessing APRA Connect
Last updated: 12 November 2024
APRA Connect has a production and a test environment, which are separate. There is no data transfer between the two environments and therefore entities will need to be set up in both environments.
APRA Connect is integrated with the Australian Government Digital ID System. Access APRA Connect at https://connect.apra.gov.au to submit information and data.
Access APRA Connect test environment at https://connect-test.apra.gov.au to become familiar with APRA Connect, trialling data preparation and other functionalities.
Each organisation is responsible for the management of their APRA Connect users, and for ensuring roles are assigned in line with their own governance processes.
Before accessing APRA Connect:
- Entities must ensure that each user has their own Digital ID, such as myID
- Each user must be linked to their organisation using Relationship Authorisation Manager (RAM). How to link depends on the user’s role:
- principal authority – a person responsible for the organisation. A principal authority needs to link to the organisation in RAM before they or others can access government online services on behalf of the organisation.
- authorised user or administrator – someone who acts on behalf of an organisation.
Once a link is established in RAM:
- Entities must nominate one user for each ABN who will be assigned by APRA to the Regulatory Reporting Administrator (RRA) role, which is the only role with permissions to manage user access. For more information on User Roles and Administration, please review the APRA Connect Guide.
- APRA Administrators will assist by assigning the initial Regulatory Reporting Administrator with their roles and permissions upon their first interaction with APRA Connect. Entities should nominate via the D2A form ‘RRA_PROD: APRA Connect nomination for 13 September go live’. Entities will also need to nominate any additional roles that are required to be assigned to the initial RRA. The additional roles that can be requested for the initial RRA are Corporate Profile Administrator and Ad hoc return permissions.
- Nominations to access the APRA Connect test environment can also be submitted through the D2A form: RRA: APRA Connect test nomination. APRA will assign the initial RRA the additional roles of Corporate Profile User and Ad hoc return permissions for the test environment only. This will ensure that the RRA can cover all capability areas where an entity chooses to assign only one RRA.
- Entities that do not use D2A currently should contact us at dataanalytics@apra.gov.au
How to access APRA Connect using your Digital ID
- Go to https://connect.apra.gov.au.
- Select Continue with Digital ID.
- Select myID as your Identity Provider.You will need a Standard strength Digital ID.
- Enter your myID email address. You can select ‘Remember me’ to make logging in faster and easier. This means next time you won’t need to enter your email address and the four-digit code will be pre-filled in your app for you to accept.
- A four-digit code will appear on the login screen. Log in to your myID app and enter or accept the four-digit code.
- Provide consent to sharing the information outlined on screen.
Important Note for RAM
The email address that is used in RAM can be different from the email address used to create your Digital ID. If you’re a principal authority or authorisation administrator, when setting up authorisations, we recommend using a business email address, this will also be used by APRA Connect for all email notifications.
Service Providers must be authorised in RAM by a principal authority or authorisation administrator of the organisation on whose behalf they submit, i.e. their authorisation must be associated with the organisation’s ABN, not their own.
Please refer to published materials to find out more about myID, RAM and Digital ID.
Using APRA Connect
Refer to the APRA Connect support material which includes the Guide and frequently asked questions. Contact the team at dataanalytics@apra.gov.au.Technical issues?
Log a support request with the Service Desk at support@apra.gov.au and ensure that you include the ABN of the entity the issue relates to.
For urgent issues call +61 2 9210 3400 between 9am and 5pm AEST weekdays.
Need help with Digital ID?
Please refer to published material for help with the Australian Government, myID and RAM