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Accessibility

Our website aims to meet the Australian Government’s web accessibility requirements. These include the World Wide Web Consortium’s Web Content Accessibility Guidelines version 2.0 at level AA.

We want to provide our information for everyone, including people with a disability. Please contact us if anything on this site is inaccessible to you or you experience problems accessing our content.

Contact us

If you have any questions or comments you can contact us at info@apra.gov.au or call 1300 558 849.

You can also contact APRA at our postal address:

Australian Prudential Regulation Authority
GPO Box 9836
SYDNEY NSW 2001
Australia

Translating and Interpreting Service

Translating and Interpreting Service is an interpreting service, provided by the Department of Home Affairs, for people who do not speak English and for the people who need to communicate with them. It is available 24 hours a day, seven days a week for any person or organisation in Australia requiring interpreting services.

Call 131 450 and request 1300 558 849 to contact APRA.

This information is available in Chinese, Spanish, Greek, Japanese, Indonesian, Italian, Korean and Vietnamese.

National Relay Service (NRS)

If you are d/Deaf, hard of hearing, or have a speech/communication difficulty please contact us by:

Step 1

Contact us through your preferred NRS call channel detailed on NRS call numbers and links.

Step 2

Provide the NRS with our phone number 1300 558 849

For more information visit:  About the National Relay Service