Life insurance claims management

This page includes information about APRA's work on claims handling and management with life insurers and superannuation trustees.

Letter: Life insurance claims oversight and governance: APRA review of responses to information requestPDF405.84 KB
Issued 30 November 2016

Submission: Parliamentary Joint Committee on Corporations and Financial Services' Inquiry into the life insurance industry - 30 November 2016PDF1.09 MB
Issued 30 November 2016

Media release 12 October 2016 - APRA sets expectations for improvements to claims handling

Letter: Life insurance claims oversight and governance: APRA review of responses to information requestPDF405.84 KB
Issued 12 October 2016

Letter: RSE Licensee claims oversight and governance: APRA review of responses to information request - October 2016PDF517.03 KB
Issued 12 October 2016

Letter: Inquiry into the scrutiny of financial advice in life insurance - April 2016PDF446.02 KB
Issued 27 April 2016

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