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Life insurance claims and disputes statistics

The Life Insurance Claims and Disputes publication contains industry and insurer-level data on life insurance claims and disputes. The publication is updated twice yearly, and a selection of the published data is also made available in a consumer-friendly format on the Australian Securities and Investments Commission’s MoneySmart website.
Statistics issued 29 March 2019
Life Insurance Claims and Disputes Statistics June 2018 pdf 701.02 KB
Last updated March 2019
Life Insurance Claims and Disputes Statistics June 2018 xlsx 667.82 KB
Last updated March 2019
Supporting documents issued 29 March 2019
Consumer-friendly version:

A selection of the published data is made available in a consumer-friendly format on ASIC's MoneySmart website.


Forthcoming issues

December 2018 edition: 27 June 2019.

For more information, email dataanalytics [at] apra.gov.au

or mail to

Manager External Data Reporting – Data Analytics and Insights
Australian Prudential Regulation Authority
GPO Box 9836, Sydney NSW 2001

Looking for discontinued publications?

Search historical snapshots of APRA's website on the Australian Government web archive.